Service, Infos and Legal

Privacy Policy

Privacy is important to us. In accordance with applicable laws, such as the General Data Protection Regulation (GDPR), we collect certain data to provide you with our services.
Find out what data we collect and how you can exercise your rights

Privacy Policy

Privacy Policy

In this privacy policy, we describe how your personal data is collected, used, and shared when you use (the "Website") or make a purchase there.

Personal data we collect

When you visit the Website, we automatically collect certain information about your device, including information about the web browser, IP address, time zone, and some of the cookies installed on your device. When you navigate the Website, we also collect information about the individual web pages or products you view, the websites or search terms that led you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Cookies" are data files that are stored on a device or computer and often contain an anonymous unique identifier. More information about cookies and how to disable them can be found at
  • "Log files" log actions on the Website and capture data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • "Web Beacons," "Tags," and "Pixels" are electronic files used to capture information about how you navigate the Website.

When you make a purchase on the Website or attempt to make a purchase, we also collect certain information about you. This includes name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

In this privacy policy, we use the term "personal data" to refer to both Device Information and Order Information.


How do we use your personal data?

We generally use the Order Information we collect to fulfill any orders placed through the Website (including processing your payment information, providing shipping, and sending invoices and/or order confirmations).

We also use this Order Information to:

Communicate with you,
Check our orders for potential risks or fraud and
Provide information or advertising related to our products or services to you, in accordance with your privacy settings.

We use the Device Information we collect to check for potential risks and fraud (particularly your IP address) and generally to improve and optimize our Website (e.g., by generating analytics about how our customers navigate and interact with the Website and assessing the success of our marketing and advertising campaigns).


Sharing your personal data

We may share your personal data with third parties who assist us in using your personal data as described above. For example, we use Shopify to operate our online store. For more information on how Shopify uses your personal data, please visit: Additionally, we use Google Analytics to understand how our customers use the Website. For more information on how Google uses your personal data, please visit: You can disable Google Analytics here:

Finally, we may also share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.


Do not track

Please note that we do not change our website's data collection and usage practices when we receive a "Do Not Track" signal from your browser.


Your rights

If you are located in Europe, you have the right to access the personal data we hold about you and to request that we correct, update, or delete it. If you would like to exercise this right, please contact us using the contact information below. If you are located in Europe, we also note that we process your data to fulfill contracts with you (for example, if you place an order through the Website) or to pursue our legitimate business interests as listed above. Please also note that your data may be transferred outside of Europe, including to Canada and the United States.


Data retention

When you place an order through the Website, we will maintain your order information for our records unless and until you ask us to delete this information.



We may update this privacy policy from time to time to reflect changes in our practices, or for other operational, legal, or regulatory reasons.



If you have any further questions about our privacy practices, have questions, or wish to make a complaint, please contact us via email at or by mail at the address below:

c/o die haptiker GmbH
Bergstr. 12
D-82024 Taufkirchen